Senior Office Assistant/ Junior Officer, IT | IDCOL

Responsibilities:

  • IT Support & System Management:
    • Handle and resolve IT support calls (both software/hardware), installing, deploying, upgrading, and troubleshooting IT systems for IDCOL Head Office (HO) and Regional Offices (RO).
    • Work on Domain Controller, IPBX Server, Mail Server, Application Server, etc., for IDCOL Data Center (DC) and Disaster Recovery (DR) sites.
    • Install and configure Windows and Linux Operating Systems on servers and other IT equipment.
    • Manage internet connection and data connectivity between IDCOL DC, DR, HO, RO, and other stakeholders.
    • Operate VMware to create Virtual Servers and monitor server performance at IDCOL DC and DR sites.
  • Network & Equipment Management:
    • Oversee Local Area Network (LAN) for IDCOL HO and RO, including Wi-Fi routers and user privilege management.
    • Manage IDCOL router, firewall, switch, printers, photocopy machines, scanners, projectors, interactive panels, and other office equipment.
    • Configure desktop/laptop computers, IP phones, printers, and emails for new joiners.
  • Procurement & Vendor Coordination:
    • Create requisitions for hardware and software procurement.
    • Liaise with vendors for repair and maintenance of IT equipment.
  • Power & Backup Systems:
    • Oversee power backup systems, air conditioners, and other critical systems in the Data Center.
  • Collaboration & Support:
    • Provide support for audio/video conferencing setups.
    • Collaborate with IT team members to ensure smooth operations.
    • Perform other tasks, as assigned by supervisors and senior IT officials.

Qualifications:

  • Minimum Diploma Degree in CSE/EEE or bachelor’s degree in any discipline with minimum CGPA of 2.50 or equivalent.
  • Conversant in working under Windows and Linux Operating System.
  • Good understanding of IT Security, Server, Networking and Back-up solutions.
  • Experience of IT support and software and hardware troubleshooting.
  • Strong computer skills in word processing and spreadsheet analysis.
  • At least 01-03 years of working experience in relevant field.

How to Apply: Please visit the following link-idcol.org/home/vacancies