Associate Officer | ActionAid Bangladesh

Job Summary
The Associate Officer – People & Culture (Operations) will play a vital role in supporting and executing HR operations at ActionAid Bangladesh, contributing to the delivery of efficient and compliant HR services. Reporting to the Deputy Manager – People & Culture (Operations), the incumbent will be responsible for providing day-to-day operational support in recruitment, onboarding and offboarding, database and HRIS management, employee documentation, compliance tracking, and people analytics.

This role demands a detail-oriented and proactive professional with the ability to manage confidential employee data, support process automation, and ensure the seamless execution of HR operational functions in alignment with organisational policies and donor compliance standards. The Associate Officer will also support the HR team based in Cox’s Bazar to maintain alignment across decentralised operations.

The position requires collaboration across departments to streamline HR workflows, ensure data accuracy, enhance reporting, and foster a culture of accountability, responsiveness, and continuous improvement. It is expected that the post-holder will contribute to strengthening digital HR systems, supporting internal audits, and facilitating staff orientations on HR policies and procedures.

Required Educational Qualification and Experiences

Education

• Minimum graduation degree, preferably in Business Administration with major in Human Resources Management with good academic records.

Experience and Technical Skills

• At least 2 years of proven experience in similar role.
• Priod experience in a national or international development organisation, particularry INGOs or NGOs, will be an advantage.
• Practical experience in database management,, HRIS and ERP System.
• Strong ability to analyse both quantitative and qualitative data and produce comprehensive management reports.
• Proficiency in leveraging digital tools and intervnetions to enghance operational effectiveness.
• Demostrted ability to work under pressure, meet tight deadlines, and maintain proactive and independent approach.
• Understanding of compliance and audit requirements.
• Excellent facilitation and presentation skills.
• Capability to work collaboratively within multidisciplinary teams and engage effectively across departments and functions.

Required Competencies

• Leadership : Ability to follow instructions and complete assigned tasks efficiently and to take decisions independently.
• Emotional Intelligence: Understanding and recognition of own emotions and their impact on others and respond accorfdingly. Can manage stress well.
• Communication & Collaboration: Possess effective communication skills to interact with
  colleagues and stakeholders. Coordinate with team members to provide support as required.
• Problem Solving Skill : Ability to identify root-cause, analyse and propose alternative solutions based on their understanding of the organisation’s policies and procedures.
• Networking : Ability to build relationships with colleagues and external stakeholders. Initiates or engages in networking activities and events and provide relevant information to external stakeholders and different forms with proper evidence.
• Learning Agility: Reflects on past experiences and uses that knowledge to inform future actions. Adapts to new work processes or technology with minimal guidance. Seeks out information and resources to expand their knowledge beyond their immediate responsibilities. Willingness to receive feedback and address those feedback positively.
• Decision Quality : Demonstrates sound judgment in routine decision-making situations. Understands the potential consequences of decisions and seeks input from others when appropriate. Open to feedback and willing to adjust decisions based on new information.