Developing strong technical skills can open doors to higher-paying roles and increase your value in the workplace. These skills are useful for both career changes and enhancing performance in your current role.

Here are 12 technical skills that are in high demand:

1. Generative AI

Generative AI is a fast-growing field and is becoming important across many industries. Skills such as prompt engineering and understanding how to apply AI tools are valuable for improving efficiency and creating new opportunities.

2. Data Analysis

The ability to collect, interpret and present data is essential for making informed decisions. Tools such as spreadsheets, databases and programming languages can help professionals turn raw data into insights that guide strategy.

3. Data Visualisation

Data visualisation helps turn complex information into clear visuals that are easy to understand. Charts, dashboards and interactive reports allow teams to identify trends and communicate findings more effectively.

4. Cybersecurity

Protecting digital systems and data is now a priority for all organisations. Skills in threat detection, prevention and incident response are highly valued as cyber attacks become more frequent and sophisticated.

5. Customer Service

Customer service goes beyond handling enquiries. It includes communication, problem-solving and empathy, which contribute to client satisfaction, loyalty and long-term success. Strong customer service skills are valuable across many professions.

6. User Experience (UX)

User experience focuses on how people interact with products or services. Professionals in this field use research, design and testing to create smooth, engaging and accessible experiences for users.

7. Risk Management

Risk management involves identifying and reducing potential threats to operations, finances or reputation. These skills help organisations make informed decisions, stay compliant with regulations and plan for sustainable growth.

8. Web Development

Web development combines coding, design and user experience to create functional and engaging websites. Knowledge of front-end and back-end development, as well as understanding search engine optimisation (SEO), is especially useful.

9. Project Management

Project management skills include leadership, organisation, planning and communication. They are valuable for coordinating teams, managing budgets and delivering results on time. These skills are also important for career progression into senior roles.

10. Account Management

Account management combines organisation with strong interpersonal skills. It involves building client relationships, negotiating effectively and maintaining trust to ensure long-term partnerships and successful outcomes.

11. Content Creation and Management

Content creation requires creativity, communication and storytelling. When combined with data analysis and marketing knowledge, these skills can help build strong brands and connect effectively with target audiences.

12. Quality Assurance

Quality assurance ensures that products and services meet required standards. It reduces errors, increases efficiency and supports customer satisfaction. QA skills are valued across industries, from manufacturing to software.