Relationship Officer | LankaBangla Finance

Position: Relationship Officer – Liability

Vacancy: Not specific

Key Points

• Provides the opportunity to work with one of Bangladesh’s most respected financial institutions.
• Offers a performance-driven culture with continuous learning and career advancement opportunities.
• Features a competitive compensation package along with attractive benefits.
• Maintains a strong compliance culture, ethical governance, and value-driven organisational environment.

Job Description / Responsibility
The Relationship Officer – Liability will:

• Achieve and exceed assigned business targets for deposit mobilisation, liability growth, and customer acquisition across designated markets.
• Build, manage, and expand a portfolio of liability customers by identifying prospects, conducting client visits, and ensuring long-term relationship retention.
• Deliver superior and responsive service to all customers, enhancing their banking experience and promoting brand loyalty.
• Handle customer queries and complaints professionally, ensuring timely resolution and converting feedback into actionable service improvement insights.
• Ensure strict compliance with regulatory guidelines, internal policies, and AML/KYC standards to mitigate risks related to money laundering, fraud, misrepresentation, and operations.
• Maintain accountability for accurate preparation, verification, and timely submission of daily, weekly, and monthly business and operational reports.
• Collaborate with branches, product teams, and cross-functional departments to support business campaigns, promotional activities, and strategic initiatives.
• Uphold high ethical standards, promote teamwork, and contribute to a positive, performance-driven, and value-based work environment.
• Establish and maintain effective relationships with internal and external stakeholders to support sustainable growth and operational excellence.

Employment Status: Full-time

Educational Requirements

• Bachelor’s/Honours degree.
• Skills required: Business/Product Development, Portfolio Management, Customer Relationship Management, Product Knowledge, Interpersonal Skills, Teamwork, Data Analysis, Communication and Negotiation Skills, Work Under Pressure, Customer Profiling.

Experience Requirements: 3 to 5 years of experience.

Additional Requirements

• Progressive experience in the Banking or NBFI sector, specifically in Liability, Deposit Mobilisation, Wealth Management, Priority Banking, or Relationship Management.
• In-depth understanding of liability products, retail deposit strategies, and competitive market dynamics.
• Proven track record of achieving liability targets and managing customer portfolios is highly desirable.
• Master’s/Postgraduate degree is preferred but not mandatory.
• Hands-on proficiency in MS Office (Excel, Word, PowerPoint).

Job Location: Anywhere in Bangladesh (Dhaka and Chattogram included).

Salary: Negotiable.

Apply Procedure
Applicants may send their CV to: [email protected]

Application Deadline: 6 December 2025