Credit Collection Representative

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Hishabee is an energetic and rapidly expanding startup at the forefront of SaaS and Fintech innovation, dedicated to improving the microfinance and supply chain sectors. Our team is on the hunt for a dedicated and detail-oriented individual to join our team as a Part-Time Credit Collection Representative, someone who is excellent communication skills, a strong understanding of credit and collections processes, and the ability to work effectively in a fast-paced environment.

Requirements

Education: HSC/High school Diploma or equivalent; associate’s or Bachelor’s degree in Finance, Business, or a related field is preferred.

Additional Requirements

  • Age 19 to 28 years
  • Previous at least 6 months experience in credit and collections, accounts receivable, or a related field is desirable.
  • Strong negotiation and communication skills, with the ability to build rapport and handle challenging situations diplomatically.
  • Ability to work independently and collaboratively in a team environment.
  • Commitment to maintaining confidentiality and handling sensitive information with discretion.
  • The capacity to excel in a fast-paced and ever-evolving work environment.
  • Male candidates are preferred.
  • Must Have Bike
  • Previous experience in credit and collections, accounts receivable, or a related field is desirable.

Key Responsibilities:

  • Conduct in-person visits to customers’ businesses to collect overdue payments and resolve outstanding debts.
  • Establish rapport with customers to facilitate open communication and negotiation of payment arrangements.
  • Explain payment options and terms to customers and assist them in selecting the most suitable repayment plan based on their financial circumstances.
  • Collaborate with internal departments, such as sales, finance, and customer service, to address customer concerns and resolve payment issues effectively.
  • Meet collection targets and performance goals established by management.
  • Continuously seek opportunities to improve collection processes and enhance the overall customer experience.

Skills & Expertise

  • Credit Collection Department
  • FMCG Sales & Marketing
  • Money Collection
  • Sales Marketing.

Working time: 6 pm to 12 pm