Associate Officer - Child Protection Case Worker | ActionAid Bangladesh

Job Summary
The Associate Officer – Child Protection Case Management is responsible for providing direct child protection case management services to children at risk. The role ensures cases are managed in a child centered, rights-based, and ethical manner, in line with organizational policies, national legislation, and inter-agency standards.

Conduct BID And Outstanding Cases across the camps.

Key responsibilities include (not limited to):
Child Protection Case Management

• Identify and receive child protection cases through outreach, referrals, and community engagement.
• Conduct child protection assessments in line with CP Case Management Guidelines.
• Develop and implement individual case plans in consultation with children and caregivers.
• Facilitate referrals to appropriate services, including health, MHPSS, education, legal aid, and social services.
• Conduct BIP procedure with vulnerable children.
• Conduct regular follow-up visits and update case progress.
• Support case closure and post-closure follow-up were required.

Documentation and Information Management

• Maintain accurate, complete, and confidential case documentation.
• Enter and update case information in CPIMS+ or other approved systems.
• Ensure safe storage and ethical sharing of child protection information.
• Maintain updated referral and case tracking records.

Community Engagement and Case Identification

• Work closely with community volunteers, caregivers, and community leaders to identify children at risk.
• Support awareness and prevention activities related to child protection risks.
• Promote safe, child-friendly, and culturally appropriate engagement with children and families.

Coordination and Referral Follow-up

• Coordinate with service providers to ensure timely access to services for children.
• Follow up on referrals and ensure continuity of care.
• Participate in case conferences and team review meetings as required.  

Safeguarding, Ethics, and Professional Conduct

• Apply child-centered and survivor-centered approaches in all case management activities.
• Adhere strictly to ActionAid’s Code of Conduct, Child Safeguarding, and PSEA policies.
• Report safeguarding concerns and critical incidents following organizational procedures.

Reporting and Accountability

• Submit regular case updates and activity reports to the Case Management Officer.
• Support monitoring visits, audits, and evaluations related to CP case management.
• Participate in supervision sessions, training, and capacity-building activities.

Security and Staff Wellbeing

• Comply with ActionAid security protocols and camp-level regulations.
• Practice self-care and participate in debriefing or psychosocial support sessions as required.
• Maintain respectful and professional relationships with colleagues and community members.

Required Educational Qualification and Experience
Experience:

• Minimum 1–3 years of experience in child protection or social work.
• Experience working with children and families in humanitarian or community-based settings preferred.

Education & Training:

• Bachelor’s degree in Social Work, Psychology, Sociology, Child Development, or a related field.

Technical Skills and Knowledge

• Basic understanding of CP Case Management Guidelines and child protection principles.
• Ability to work with vulnerable children using child-friendly and ethical approaches.
• Good documentation and reporting skills.
• Willingness to learn CPIMS+ and case management tools.

Core Competencies

• Respect for diversity and inclusion
• Accountability and integrity
• Empathy and professionalism
• Strong teamwork and communication
• Commitment to child rights and safeguarding

Relationships

• S/he will report to the Child Protection Case Management Supervisor. S/he will work as a team member in this project.

Apply Online

ActionAid Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location and religion. Any personal persuasion/phone-call will result in disqualification of candidature.

ActionAid Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards child abuse, exploitation and child labor and expects all employees to abide by the Child Protection Policy of ActionAid Bangladesh.

N.B: There is no cost involved with applying for positions with ActionAid Bangladesh. Any solicitation of job application costs should be regarded as fraudulent.