Associate Relationship Manager / Senior Relationship Manager | Eastern Bank

Eastern Bank PLC. (EBL) is looking for good resources working in country’s banking industry who are dynamic, proven performers and planning to make their mark in EBL’s Retail & SME Banking as Associate Relationship Manager to Senior Relationship Manager. We believe onboarding of fresh talents will strengthen our efforts to continuously provide personalized and tailored financial solutions to our customers.

Position : Associate Relationship Manager (ARM) to Senior Relationship Manager (SRM), Branch

Grade : PO/ SPO/ AVP

Prime Responsibilities:

• Achieve Retail and SME business targets and manage assigned portfolios effectively.
• Generate new business and cross-sell EBL products through active participation in sales promotions and campaigns.
• Ensure smooth branch operations and service excellence in customer interactions.
• Address customer feedback and complaints with prompt, effective solutions.
• Maintain SLA timelines with both internal and external stakeholders.
• Ensure compliance with AML and all other regulatory policies and requirements.
• Carry out ad-hoc tasks assigned by the Line Manager or Branch Manager.

Qualification & Other Competences:

• 2-8 years of experience in branch roles at reputed banks with minimum graduation in a relevant field.
• Strong business acumen with an effective professional network.
• Excellent customer relationship management, communication, and interpersonal skills.
• Flexible and open to geographic mobility.

Job Location : Anywhere in Bangladesh

How can you apply?
If you are ready to take up this challenging and at the same time rewarding career, please log on to www.ebl.com.bd/career and apply on or before July 03, 2025.

EBL offers excellent career opportunities with competitive salary and benefits. Selection will be based strictly on merit, experience, and performance. Only shortlisted candidates will be contacted; any persuasion will lead to disqualification. EBL reserves the right to accept or reject any application without explanation.