Cash In-Charge/Cash Officer | Citizens Bank
Job Description/Responsibility
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering queries.
- Informing customers about bank’s products and services.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Packaging cash and rolling coins to be stored in the bank vault.
- Keeping a clean, organized work area and a professional appearance.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Following bank’s all financial, security regulations and procedures.
- Working knowledge of BACH, BEFTN, RTGS.
- Check Balance of cash daily before closing of vault.
- Maintenance of various register related to cash.
- Timely preparation of CTR, STR, torn note, AML and other works related to Cash Department.
- Proper maintenance of locker.
Additional Job Requirements
- Good understanding of the needs of customers.
- Multitasking orientation.
- Cash handling experience and on-the-job training are required.
- Exceptional time management, communication, and customer service skills.
- Basic math and sound computer literacy.
- High level of accountability, efficiency, and accuracy.
- Good behavior and mannerism will be treated as additional quality.
- Good communication skill both in Bangla and English.
Educational Qualification: Minimum Graduation having no 3rd class/division in the academic career.
Total Years of Experience: Minimum 02 years
Job Location: Anywhere in Bangladesh