Executive -IT | Anwar Group of Industries

Responsibilities & Context

1. Network & System Management

• Monitor and manage LAN/WAN infrastructure to ensure stability, security, and performance.
• Configure and maintain MikroTik routers, switches, and wireless access points.
• Manage internet connectivity, firewalls, and Wi-Fi systems for optimal uptime and security.

2. Hardware & Infrastructure Support

• Install, configure, and troubleshoot desktop computers, laptops, and printers.
• Maintain inventory and oversee regular servicing and repair of IT hardware and accessories.

3. CCTV Surveillance System

• Install and maintain CCTV camera systems across various locations.
• Monitor system performance, ensuring secure and reliable storage of video footage.

4. Software Management

• Provide technical support for payroll and other business-critical software.
• Perform installations, updates, backups, and license management for enterprise applications.

5. IT Support & Troubleshooting

• Respond to and resolve hardware, software, and network issues in a timely manner.
• Maintain accurate IT support logs and ensure resolution within agreed timelines.

6. Customer & User Support

• Engage with internal users to understand and resolve IT concerns effectively.
• Provide user training and support on IT tools, systems, and applications.

Qualifications Required: Bachelor of Science (BSc) in Computer Science & Engineering

Job Location:  Narsingdi

Experience: At least 2 years, The applicants should have experience in the following business area(s): Textile,Group of Companies

Additional Requirements

• Age At most 32 years
• Minimum 2 years of relevant experience in IT support or infrastructure management. 
• Strong knowledge of networking (LAN/WAN), MikroTik routers, Wi-Fi systems. 
• Experience with hardware troubleshooting and maintenance (printer, desktop, laptop). 
• Familiarity with CCTV setup and management. 
• Basic understanding of payroll or ERP software is an advantage. 
• Excellent troubleshooting and problem-solving skills. 
• Strong communication and customer service skills.

Skills & Expertise: Customer Service, Problem solving and decision making, Time Management

Gender: Only Male

Apply Online