Officer | ActionAid Bangladesh

Position: Officer – Community Centre & Information Service Centre (CC & ISC)

Project: Sustainable Solutions and Protection for the Rohingya Community in Camps (CBP Project), funded by UNHCR
Location of posting: Ukhia/Teknaf, Cox’s Bazar
Type of contract: Fixed term
Duration of contract: Up to 31 December 2025 (with possibility of extension)
Number of positions: 1
Salary and benefits: Monthly gross BDT 82,977 plus other admissible benefits (mobile and internet allowance, medical benefit, group life insurance, etc.)

Job summary

Under the direct supervision of the Coordinator – Community Centre & ISC, the Officer will ensure timely and effective delivery of activities by supporting the start-up and operation of the Community Centre in the assigned camp. Responsibilities include supervision, security, cleanliness, stock management, facilitation of activities, and timely reporting.

Key responsibilities

• Oversee activities of the Community Centre and Information Service Centre (CC & ISC).
• Support site management, utilities, security, cleanliness, and maintenance of the centres.
• Develop the capacity of participants, volunteers, and staff members.
• Supervise and train staff of the CC & ISC to ensure performance.
• Share information, protection concerns, and coordinate with relevant stakeholders.
• Plan and monitor centre and non-centre-based activities in line with project goals.
• Ensure records, attendance registers, data, and inventory sheets are maintained.
• Facilitate participation of all groups, especially vulnerable populations.
• Report promptly any challenges, delays, or issues in implementation.
• Coordinate with local authorities, partners, and community representatives.
• Prepare and submit weekly, monthly, and periodic reports in required formats.
• Support financial, administrative, and monitoring compliance at the camp level.
• Ensure effective referral and case management systems.
• Build networks with service providers and strengthen documentation processes.

Required qualifications and experience

• Bachelor’s degree in Disaster Management, Community Development, Social Sciences, Business Administration, or relevant fields.
• Minimum 3 years’ experience in humanitarian and/or development organisations, particularly in camp management or emergency programmes.
• Proven record of project management in emergency contexts.
• Strong understanding of humanitarian codes and standards (SPHERE, IASC, HAP, etc.).

Technical skills

• Strong decision-making, prioritisation, and multitasking ability.
• Gender-sensitive orientation.
• Ability to work under pressure and meet deadlines.
• Team player with cross-cultural experience.
• Proficiency in MS Office, KOBO Collect, SPSS.
• Knowledge of community-based protection practices in camps.
• Previous emergency preparedness and response experience.
• Strong coordination and networking skills with government, INGOs, and local organisations.
• Experience in participatory methods and community development.

Apply Online

Last date of application: Saturday, 04 October 2025

Note:

• ActionAid Bangladesh is an equal opportunity employer and values diversity.
• Zero tolerance towards child abuse, exploitation, and child labour.
• No fees are required to apply. Any solicitation of fees should be considered fraudulent.