5 soft skills
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Many employers and students agree that skills gaps in the workforce are getting wider. But which skills are most lacking, and which are most important for today’s jobs?

Here are the top 10 in-demand skills, as highlighted by career and human resource experts.

1. Specialised digital skills

Digital skills cover many areas, but specialised ones are linked to certain industries and roles. Almost every field now relies on digital knowledge for marketing, sales, product development, manufacturing, and e-commerce. Some of the most in-demand specialised skills include Python coding, SEO, data analysis, graphic design, and video production.

2. Digital literacy

Computers and digital tools are central to modern workplaces. Strong digital literacy is now a basic requirement. Digital literacy means having the ability and confidence to use digital tools effectively to find, manage, analyse, and share information. In short, it means understanding technology well enough to use it for communication, research, and productivity.

3. Creativity

Creativity is often ranked as one of the most valuable soft skills. Soft skills make up a large part of today’s skills gap. Many employers believe that learning through real work experience is one of the best ways to develop creativity.

4. Written communication

Written communication is consistently listed as one of the top skills missing in the workforce. Clear writing is vital for emails, reports, and professional documents. Employers often see it as one of the most valuable human strengths, yet it is still underdeveloped among new graduates and employees.

5. Verbal communication

Strong communication skills are in high demand across workplaces. Verbal communication involves the ability to share ideas clearly and effectively with colleagues and managers in daily interactions.

6. Public speaking

Public speaking is one of the most common fears, which explains why it is often missing in workplaces. Building confidence and practising communication in real work settings are proven ways to improve public speaking skills.

7. Data analysis

Data analysis is an essential skill in short supply. While there are many digital tools to process data, human judgement is still needed. Machines can show patterns, but people are better at interpreting results, especially when human behaviour or emotions are involved.

8. Collaboration

Collaboration is one of the most valued skills but also one of the most lacking. It includes good communication, teamwork, problem-solving, negotiation, and open-mindedness. These abilities help employees work well with others, even when there are disagreements or different perspectives.

9. Critical thinking

Critical thinking is another skill that employers look for. It means observing, analysing, and making informed decisions or conclusions. This skill can be strengthened through training and practical challenges in real work settings.

10. Problem-solving

Problem-solving is a universal need across all industries. Employers value staff who can approach challenges calmly, find workable solutions, and keep tasks moving forward. Problem-solvers help maintain productivity and ensure success.

The lack of these skills makes it harder for organisations to find the right talent. Investing in training and professional development can help close the gap. By supporting employees in building future-ready skills, organisations can create a stronger, more adaptable workforce.