BRAC Bank, a leading, sustainable bank in Bangladesh, seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for the following position in its Internal Control & Compliance.

Position: Associate Manager, Fraud Risk Management

Job Grade: SO-PO

KEY RESPONSIBILITIES:

RISK MANAGEMENT:

• Threat assessment and management of fraud complaints.
• Ensure timely escalation, reconciliation and follow up on all types of disputes and fraud complaints until resolution.
• Strengthen the bank by ensuring risk-based monitoring of card transactions to detect and prevent fraudulent transactions.
• Prepare and analyse fraud related transaction monitoring.
• Analyse transaction reports from different applications to detect suspicious/fraud transactions and unusual operating trends.
• Maintain liaison with internal and external stakeholders to ensure fraud cases are settled.
• Provide instant support to relevant teams regarding any fraud complaint.
• Enrich disclosure of fraud complaint incidents with necessary data for detailed analysis.
• Assist the line manager to perform his/her role in fraud risk management.

REPORTING:

• Ensure timely regulatory reporting to Bangladesh Bank and internal stakeholders.
• Prepare, review and confirm timely daily presentation to BRMC and BRMC from fraud report.
• Be an innovator and pro-active in preparing fraud mitigation, prevention and fraud loss dashboard as per management requirement.
• Provide fraud reports of different schemes (VISA/MasterCard/ JCB).

PROCESS AND POLICY:

• Take the initiative to update and complete the yearly review of the existing Fraud Risk Management Policy and Process Manual.
• Develop process and policy according to market practice and emerging local-global fraud trends.
• Identify control gaps to prevent similar future fraud incidents.

RISK SYSTEMS, PROJECTS AND TRAINING:

• Oversee and fine-tune risk systems/control tools to prevent fraudulent transactions.
• Initiate/coordinate process development and any kind of automation to enhance efficiency within the department.
• Participate in different projects of the bank.
• Coordinate/direct/head in a cross-manager digital fraud trend analysis, preparing fraud data and presentation for different stakeholders.
• Conduct fraud awareness/knowledge sharing sessions for existing staff and new joiners, including the team members.

KEY QUALIFICATIONS:

• Graduation/Post graduation from a reputed institution with a satisfactory academic track record.
• 8+ years of experience in the banking sector, with at least 5 years in a similar capacity in Fraud Risk Management.
• Any professional certification would be an added advantage such as CFE/CPA/CFM/FRM etc. or relevant to fraud risk, financial crime or compliance.
• Knowledge of banking products and banking regulations, laws, etc.
• Minimum intermediate level understanding/skills in MS Excel, Access and/or quantitative techniques/numerical methods are an added advantage.
• Proficient in both written and spoken English.
• Excellent analytical, communication and presentation skills.
• Innovation with a creative mindset and the ability to generate out-of-the-box solutions.
• Self-driven and passionate in delivering results, with proper planning, and capable of meeting deadlines.

BRAC Bank is a values-driven organisation that prioritises the protection of all its stakeholders from fraud, corruption, negligence, exploitation, and discrimination. As an equal opportunity employer, BRAC Bank does not discriminate on the basis of gender, race, religion, age, disability, etc. We consider personal persuasion to be a disqualification of candidature.

If you want to take up the challenge, please send your résumé at [email protected]

Only short listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason. BRAC Bank does not allow any charge at any stage of the recruiting process.

Application Deadline: September 27, 2025