ARM to SRM, Premium Banking | BRAC Bank

BRAC Bank is currently looking for an ambitious, intelligent, goal-oriented, enthusiastic individual for the following position in its Distribution Network Division:

Position: ARM to SRM, Premium Banking

Key Responsibilities

Financial:

• Identifying the target market and developing new business to enrich the portfolio and seek growth opportunities and increase wallet-share of existing business
• Increase the customer base of the Premium Banking segment
• Achieve targets in terms of building assets and liabilities outlined in the job objective
• Capitalize on cross-selling opportunities
• Communicate with customers and potential customers for sales opportunities
• Management of deposit/asset attrition
• Build and leverage client relationships to grow branch share of the client’s wallet, and maximize revenues
• Actively participate in digital activation of the assigned customers
• Communicate with respective business channels or customers to reduce NPL
• Ensure the highest level of customer retention

Compliance:

• Ensure proper operational process flow in line with internal and external policies and ensure compliance
• Ensure that local regulatory functions are in place and monitored properly
• Ensure that business risks and controls are well managed

Service Quality

• To provide high-quality service to Premium Banking customers
• Handle customer feedback and complaints efficiently

Operations

• Maintain a strong working relationship with the team and cross-functional teams for smooth operations
• Coordinate and assist in regulatory and other audits
• Timely submission of accurate compliance and risk reports
• Meet transaction processing standards and ensure good cash management
• Ensure that branches maintain records that are auditable for good audit rating

Key Qualifications

• Masters/ bachelor’s degree from a reputed university with a satisfactory academic track record
• Requires 2 to 7 years of relevant working experience
• Ability to work in a team and capability to meet deadlines
• Proficient in customer centricity, results-oriented, and self-propelled

Apply Online