Executive Secretary | Renaissance Dhaka Gulshan Hotel (RDGH)

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Responsibilities & Context

Providing Documentation and Reporting Support

Assists managers in preparation of various reports and presentations.
Assists with the design and preparation of statistical reports as needed.
Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.
Makes new files, maintains existing files.
Maintains giveaway/donation files and assists in making reservations.
Provides administrative support to manager/s and department.

Supporting Correspondence

Composes, produces and signs correspondence on routine matters.
Produces and distributes correspondence as required.
Answers department phones.
Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
Sorts and distributes mail.

Ensuring Exceptional Customer Service

Providing services that are above and beyond for customer satisfaction and retention.
Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis.
Attends meetings and communicates with executive and peers as an effort to improve quality of service.

Requirements

Education: Bachelor of Business Studies (BBS) in Hospitality Managemen

Experience

2 to 4 years
The applicants should have experience in the following business area(s): Multinational Companies, Hotel
Freshers are also encouraged to apply.

Additional Requirements