Front Desk Officer | Ryans Computers Limited

Responsibilities & Context

• Handle customer inquiries, provide service updates, and escalate complex issues.
• Check and update product inventory, report discrepancies, and ensure stock accuracy.
• Keep the workstation clean and organized.
• Log, inspect, and forward warranty products for service.
• Process exchanges of products as per policy.
• Ensure smooth handling of all post-purchase customer needs.

Requirements

Education: Higher Secondary

Experience

• At least 2 years
• The applicants should have experience in the following business area(s): Retail Store, IT Enabled Service, Computer Hardware/Network Companies