Information Management Officer | Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is seeking a qualified Bangladeshi national for the role of Information Management Officer in Cox’s Bazar. The successful candidate will support Core Competencies (CCs) by developing and maintaining up-to-date programme information management systems and databases to enable effective output and outcome monitoring. This role will also support Monitoring, Evaluation, Accountability, and Learning (MEAL) functions through data quality assurance, analysis, reporting, accountability, and learning.

Key Responsibilities

• Data Collection and Management: Support the development, review, and updating of CC level data collection tools (e.g., intake forms, questionnaires) aligned with approved indicators and reporting standards. Provide technical guidance to field staff and maintain up-to-date databases tracking targets against achievements.
• Data Quality and Validation: Lead data cleaning, validation, and reconciliation processes to ensure high data accuracy, completeness, and consistency across systems.
• Data Analysis and Reporting: Analyse project data to generate progress reports, outcome indicators, and visual information products (graphs, charts, dashboards, 5Ws) for evidence-based decision-making.
• Field Support and Capacity Building: Conduct field visits to resolve data challenges, evaluate practices, and deliver training on digital tools, reporting standards, and data protection requirements.
• System Management and Innovation: Manage platforms like KoboToolbox and ODK, optimize database performance, and support the adoption of automated digital tools.
• Data Governance and Compliance: Enforce NRC data protection policies, secure physical and digital archives, and ensure alignment with donor and regulatory requirements.
• Coordination and Learning: Collaborate with programme teams, partners, and external stakeholders, providing evidence-based inputs for GORS and donor reports whilst integrating beneficiary feedback into adaptive decision-making.

Qualifications and Requirements

• Education: Bachelor’s degree in Statistics, Information Management, Computer Science, Urban and Regional Planning, or a related field.
• Experience: Minimum of 3 years of experience in information management, database administration, data analysis, and reporting.
• Technical Skills: Proficiency in Microsoft Excel, digital data collection tools (KoboToolbox, ODK), data visualisation software (Power BI), and familiarity with Geographic Information System (GIS) mapping.
• Language Proficiency: Fluency in both written and spoken Bangla and English.
• Contextual Knowledge: Prior experience in humanitarian or development settings is preferred.

Remuneration and Benefits

• Salary: Grade 05 in NRC Salary Scale — Monthly Gross Salary of Tk78,520.
• Contract Duration: 12-month contract.
• Travel: 45% travel within Cox’s Bazar District.
• Benefits: Group Insurance for staff and dependents, 24/7 psychosocial support, two festival bonuses, end of service benefit, contributory provident fund, maternity and childcare allowances, and generous leave entitlements.

Application Process

Interested candidates should complete their profile details (matching their official Passport/NID full name) and submit their latest curriculum vitae (CV) and application in English through the official NRC careers portal or Opportunity Marketplace for internal staff.