Radio Service Specialist Engineer

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Requirements

Education: B.Sc. Engineering in Electrical and Electronics or Telecommunication

Experience: 1 to 2 years

Additional Requirements

1-2 Years of relevant experience in all technology (2G & 4G) Required Capabilities
Sound knowledge of GSM technology
Sound knowledge of GSM Radio design
Sound knowledge of GSM Optimization
Sound knowledge of 2.5G design
Sound knowledge of 2.5G optimization
Sound knowledge of 4G technology

Person with disability is encouraged to apply

Responsibilities & Context

Initial planning for new Macro, Micro, Repeater & IBS sites or new coverage solution at responsible zones
Attend draft visit i.e. joint technical visit to assist & finalize the site location
Monitor DT Team to drive test for new site integration, site swap, customer complaints and find the root cause of worst cells
Investigation and resolution of customer complaints for both CS & PS customers
Plan and follow up on time Drive Test support and solution proposal for HVC, Corporate complaints and finally provide feedback within SLA.
Analyse and taking improvement actions against worst performing cells on a daily/weekly basis generated for different major KPIs of 2G & 4G network.
WO issuance for various planning activities like- new sites RFI WO’s, DSS, L2100, CA, Cell Split, TRx Add/Delete etc. Take initiatives to solve various issue raised from available competitive insights like Benchmark drive test data, NPS, Facebook insights, Ookla reports etc on regular basis to ensure improvement in network performance.

Compensation & Other Benefits